Last updated: 2026-05-26
This policy applies to the Spark Couples mobile app and the associated website at spark-couples.com.
The German version of this policy is the legally binding one. This English translation is provided for your convenience. In case of any discrepancy, the German text prevails. You can find it at spark-couples.com/datenschutz.
We're glad you're using Spark Couples. This policy explains which data we process, when, why, and on what legal basis. Spark handles sensitive content about your relationship and intimacy. That's why we take data protection particularly seriously and go beyond the minimum.
The controller within the meaning of Art. 4(7) GDPR is:
Spark Couples is still being built. The app has not launched yet, and apart from the waitlist this website does not process any data.
The controller is the operator of this website. You can reach us at:
Email: hi@spark-couples.com
We will add the full controller details including postal address once business operations begin, and at the latest when the app launches. If you would like to know who is behind Spark before then, or wish to exercise any of your rights under section 11, simply write to the address above. We respond within the statutory period of one month.
We have not appointed a data protection officer so far. Whether one is required for the operation of the app will be assessed before its launch; the app processes special categories of personal data under Art. 9 GDPR. Through this website we currently process only the waitlist signup, which involves no Art. 9 data.
For data protection enquiries, please contact us directly at the address given in section 1.
Using Spark Couples is voluntary. You decide what information you enter in your profile, in challenges, in game night or in BDSM mode. Information required to enter into the contract is clearly marked (for example, your email address for the account).
As part of personalization and the couple features, Spark processes information about your relationship, your intimacy, your pronouns and your sexual preferences. This data falls under Art. 9 GDPR (special categories of personal data). See section 6 for details.
Spark Couples is intended exclusively for people aged 18 and over. We do not knowingly process data from minors. If you become aware that a minor holds an account, please contact us immediately.
| Type of data | Content | Required / Optional |
|---|---|---|
| Email address | login, account recovery, service emails | Required |
| Display name / first name | shown in the app and used to address your partner | Required |
| Pronouns | he / she / they or your own entry | Optional, affects wording |
| Profile picture | avatar in the app | Optional |
| Year of birth | age verification (18+) | Required |
| Language | DE / EN / FR / ES / IT / pt-BR | preselected from your device language |
| Type of data | Content | Required / Optional |
|---|---|---|
| Couple pairing | linking two accounts into one couple | required for couple features |
| Relationship start | optional start date | Optional |
| Answers in daily challenges | your text and, where applicable, your partner's | Optional per challenge |
| Game night history | phase selection, completed tasks, ratings | stored when enabled |
| BDSM tags | activation of sensitive tags (see 4.3) | Optional, explicit consent |
| Limits talk answers | hard / soft / not today | Optional |
| Aftercare notes | private notes after sessions | Optional |
During onboarding and in the personalization wizard you can enable tags that guide our task selection. The following tags constitute special categories of personal data:
These tags are processed only if you actively enable them. Enabling them constitutes explicit consent under Art. 9(2)(a) GDPR and can be withdrawn at any time. On withdrawal, the tags and any recommendations based on them are removed without delay.
| Type of data | Content | Purpose |
|---|---|---|
| Support emails | your request, conversation history | handling your enquiry |
| Push notifications | device token, message content | reminders, couple events |
| In-app feedback | ratings, bug reports | improving the product |
| Type of data | Content | Stored at |
|---|---|---|
| App version | bug tracking and support | Supabase |
| Device type / iOS version | technical optimization | Supabase |
| Anonymous audience measurement | page views, time on page | Plausible (EU) |
| Crash reports | technical stack traces | derzeit kein Crash-Reporting |
| IP address | on API calls, stored truncated | Supabase, max. 30 days |
| Type of data | Content | Source |
|---|---|---|
| Apple account identifier (pseudonymous) | identifies your Apple subscription | Apple |
| Product identifier | monthly or annual subscription | Apple |
| Purchase date | date of purchase | Apple |
| Expiry date | end of the billing period | Apple |
| Cancellations / refunds | status of your subscription | Apple |
| Invoice data | name, address, amount | Apple, not held by us |
We do not receive any payment credentials such as credit card numbers or bank details. Those are processed exclusively by Apple.
| Processing | Purpose | Legal basis |
|---|---|---|
| Creating an account and logging in | performance of contract | Art. 6(1)(b) GDPR |
| Couple pairing | performance of contract | Art. 6(1)(b) GDPR |
| Daily challenges, game night recommendations | performance of contract | Art. 6(1)(b) GDPR |
| BDSM mode and sensitive tags | personalization of sensitive content | Art. 9(2)(a) + Art. 6(1)(a) GDPR (explicit consent) |
| Push notifications | reminders, couple updates | Art. 6(1)(a) GDPR (consent) |
| Service emails (account, security) | performance of contract | Art. 6(1)(b) GDPR |
| Newsletter (optional) | marketing | Art. 6(1)(a) GDPR (consent) |
| Waitlist on our website (double opt-in) | informing you about the launch | Art. 6(1)(a) GDPR (consent) |
| Subscription management via RevenueCat | performance of contract | Art. 6(1)(b) GDPR |
| Anonymous audience measurement (Plausible) | product improvement | Art. 6(1)(f) GDPR (legitimate interest) |
| Crash and error reports | stability | Art. 6(1)(f) GDPR |
| Accounting and tax | legal obligations | Art. 6(1)(c) GDPR |
| Legal enforcement / defence | defending claims | Art. 6(1)(f) GDPR |
Where you enter information in Spark Couples about your relationship, your sex life or your sexual orientation, we process special categories of personal data within the meaning of Art. 9(1) GDPR.
This processing takes place exclusively on the basis of your explicit consent under Art. 9(2)(a) in conjunction with Art. 6(1)(a) GDPR. You give this consent:
We internally record the time, the text version and the account ID of each consent, so you can always trace what you consented to.
You may withdraw your consent at any time with effect for the future, without affecting the lawfulness of processing carried out before withdrawal. You can withdraw:
After withdrawal, the affected data is deleted or anonymized without delay.
If you prefer not to have sensitive data processed in the app, you can use standard mode with non-sensitive challenges. Spark also works without sensitive tags.
We only share your data with third parties where this is necessary to provide our services or required by law.
Subscriptions are purchased through the Apple App Store. Payment is handled exclusively by Apple Distribution International Ltd. as a separate controller. We receive information from Apple about the status of your in-app purchases, namely product identifier, purchase date, expiry date and cancellation, in order to unlock the corresponding premium features.
Apple's privacy policy is available at https://www.apple.com/legal/privacy/.
We use RevenueCat, Inc. to manage in-app subscriptions. RevenueCat processes the following data on our behalf under Art. 28 GDPR:
Where RevenueCat transfers data to the USA, this is based on the EU Standard Contractual Clauses under Art. 46(2)(c) GDPR. RevenueCat's privacy policy is available at https://www.revenuecat.com/privacy.
Our app data is stored on servers operated by our service provider Supabase. The database is located in a data centre within the European Union (Frankfurt, for example Frankfurt or Dublin). Supabase processes the data exclusively on our instructions as a processor under Art. 28 GDPR. Supabase's privacy policy is available at https://supabase.com/privacy.
The app can send you push notifications if you enable them. To do so, we transmit a device-specific identifier (device token) to Apple's push service. Activation happens only with your consent via the iOS system dialog. Push message content is designed so that no sensitive details about your sex life or relationship are disclosed. For example: "A new Spark idea is waiting for you" rather than a specific task title.
We use the analytics service Plausible Analytics for anonymous audience measurement. Plausible does not use cookies and does not store persistent identifiers. No personal data is transmitted to Plausible. The legal basis is Art. 6(1)(f) GDPR. Plausible's privacy policy is available at https://plausible.io/privacy.
For transactional and, where applicable, promotional emails we use Resend, Inc. (USA). For US providers, transfers are based on the EU Standard Contractual Clauses. Only the data necessary for delivery (email address, content) is transmitted.
On our website you can join a waitlist to be informed about the launch of Spark Couples. To manage this waitlist and send the associated emails, we use MailerLite as a processor under Art. 28 GDPR. For users in the European Economic Area, the contracting entity is MailerLite Limited, 88 Harcourt Street, Dublin 2, D02 DK18, Ireland.
We process only:
Signup uses a double opt-in procedure: after submitting the form you receive an email containing a confirmation link. Only once you confirm that link do we add you to the waitlist. Unconfirmed signups are not used for sending and are deleted after 30 days at the latest.
The legal basis is your consent under Art. 6(1)(a) GDPR. You may withdraw it at any time without affecting the lawfulness of prior processing: via the unsubscribe link in every email, or by email to hi@spark-couples.com. After withdrawal we remove your address from the waitlist. We retain the record of the consent you gave for as long as necessary to defend against claims.
We do not transmit any app data and no sensitive data within the meaning of Art. 9 GDPR to MailerLite for the waitlist. The waitlist is entirely separate from your Spark account.
Waitlist data is stored in a data centre within the European Union (Google Cloud, Netherlands). MailerLite in turn uses the following sub-processors: Google Cloud EMEA Ltd., Ireland (hosting and database operations) and Vercom S.A., Poznań, Poland (intra-group services and further development of the service). Where the affiliated company MailerLite, Inc., San Francisco, USA, has access to the data, the transfer is based on the EU Standard Contractual Clauses under Art. 46(2)(c) GDPR; MailerLite, Inc. is additionally certified under the EU-US Data Privacy Framework.
MailerLite's privacy policy is available at https://www.mailerlite.com/legal/privacy-policy, and the data processing agreement at https://www.mailerlite.com/legal/data-processing-agreement.
We disclose data to authorities only where we are legally required to do so or where it is necessary for legal enforcement. We review every request carefully.
Some processors are based in the USA or other countries outside the EEA. Specifically:
| Service | Country | Safeguard |
|---|---|---|
| RevenueCat | USA | EU Standard Contractual Clauses (Art. 46(2)(c) GDPR) |
| Apple (App Store) | Ireland (EU) + USA (parent) | EU establishment, additionally SCCs |
| Resend, Inc. (USA) | Österreich | EU Standard Contractual Clauses plus additional safeguards |
| Crash tool | Österreich | EU Standard Contractual Clauses |
| MailerLite (waitlist) | Ireland (EU), storage in the Netherlands (EU); group access USA | EU establishment of the processor; for US access, EU Standard Contractual Clauses (Art. 46(2)(c) GDPR) and the EU-US Data Privacy Framework |
Before every third-country transfer we assess whether the level of protection corresponds to that of the GDPR, and supplement the safeguards where necessary with technical and organizational measures such as encryption and pseudonymization.
| Type of data | Retention period |
|---|---|
| Account and profile data | until you delete your account |
| Couple link | until one partner ends it or an account is deleted |
| Answers in challenges and game night | until the account or individual entries are deleted |
| Sensitive tags (Art. 9) | until consent is withdrawn, then deleted immediately |
| Limits talk answers | until the account is deleted or manually reset |
| Push tokens | until you disable push or remove the device |
| Service emails | until your request is resolved, then archived for 6 months |
| Invoicing and tax data | 7 years in Austria (§ 132 BAO) |
| Anonymous Plausible data | indefinitely, as it contains no personal reference |
| Crash reports | 90 days |
| Logs / IP addresses | maximum 30 days |
| Waitlist, confirmed signup | until withdrawal, at most 6 months after the app launches |
| Waitlist, unconfirmed signup | 30 days at the latest |
| Record of waitlist consent | as long as necessary to defend against claims, typically 3 years |
After you delete your account, all data not subject to a statutory retention obligation is irreversibly removed within 30 days. Data subject to a retention obligation is restricted and processed solely for that purpose.
If one partner deletes their account or ends the couple link:
Spark does not use cookies in the traditional sense and does not store tracking identifiers on your device that are not strictly necessary to provide the services.
The following access to your device takes place:
Under the GDPR you have the following rights:
To exercise your rights, contact us directly at hi@spark-couples.com. We respond within the statutory period of one month.
We use technical and organizational measures to protect your data, in particular:
There is no such thing as complete security on the internet. We do, however, work carefully and to the current state of the art to justify your trust.
We update this privacy policy when the legal situation, our features or our processors change. We inform you about material changes in the app and by email. The current version is always available in the app under "Settings → Privacy" and at spark-couples.com/datenschutz.
Last updated: 2026-05-26